Download the joint Boston Research Technologies / RCH Missing Participant Survey, the industry's first survey identifying behaviors of inactive & missing participants.
Conducted in February 2018, the survey interviewed 1,000 inactive defined contribution (DC) plan participants.
Key findings of the survey:
- Millennials ar more likely than other to be missing participants
- Low-income households are twice as likely to have missing participants
- A significant majority of participants - 60% - would prefer an automated process to update their addresses or consolidate their accounts
- One-third of the participants in the study (includng half of Millennials) learned of a retirement savings account with a previous employer that they didn't know they had.
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