Download the Retirement Clearinghouse (RCH) study examining the practice of using electronic searches, or "e-Searches" for locating missing plan participants. 

The RCH study examines a wide variety of e-Search options available to plan sponsors, and performs extensive testing of two e-Search alternatives against 4 control groups.

The study is the first of its kind to examine the reliability of missing participant e-Searches.

Key findings of the survey:

  • There was a much higher-than-expected incidence of stale addresses for the “high-confidence” address group. 
  • An optimized e-Search significantly increased search reliability, across all control groups.
  • E-Searches were found to be highly effective in performing periodic address updates, and least effective in locating participants with no address on file.

Complete the form below to get your free copy. 

Resource Download