Manual Portability and the Mobile Workforce


New Retirement Research Shows Byzantine Process Leads to Harmful Behaviors


A groundbreaking research study finds that retirement plan participants are overwhelmingly receptive to using their 401(k) plans as their primary retirement accounts during their working years—particularly Millennials and Generation-Xers—but they find the roll-in process confusing, difficult to decipher and time-consuming. Among a host of new insights, key findings include:

  • A majority of retirement plan cash-outs are unnecessary—a product of convenience rather than need.
  • A large majority of separated participants intend to move their accounts from their former employers’ plans.
  • A significant percentage of respondents rate employer-sponsored roll-in services as an excellent benefit.

The survey further presents specific recommendations for plan design, including a multi-pronged approach to dampen cash outs and to dramatically improve plan portability.


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